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Energy Center Reception Desk Associate

Company Name:
Weymouth Club
The Desk Associate is responsible to set the tone for our valued members and guests by exhibiting a sincerely friendly and professional demeanor at all times. He/She must present an aggressively friendly attitude, be a conversation instigator, a multi-tasking king or queen, and a damage control and people-pleasing expert. The Desk Associate staff are "people-pleasers" to the bone and are only interested in the comfort and personal satisfaction of our members and guests.
The ideal candidate for this position has a high school diploma/GED or is a student in good academic standing, is highly practiced in the art of customer service, is dependable/prompt, maintains a sharp personal appearance, and is willing/available to work a flexible schedule that may include evenings and weekends. In addition, he/she must have an infectiously positive attitude with unbelievable customer facing skills, be articulate with strong telephone skills, have strong computer skills, is detail-oriented with excellent follow through, and truly enjoys serving others.
We are currently looking for two employees to fill the below shifts:

Shift A: Mondays 8:00am-1:00pm, Wednesdays 8:00am-1:00pm, Sundays 10:00am-1:00pm

Shift B Mondays 3:30-7:30, Wednesdays 3:30-7:30

Only Apply if you can do either Shits A or Shifts B in their entrity, meaning you must be able to do ALL the shifts listed, not just one or some of them.
Weymouth Club holds its entire staff accountable to live and uphold the following Weymouth Club core values it is a expectation that you will also be able to live to these if hired:
Results Driven
We understand that achieving goals is an essential part of being successful. We understand and accept the responsibility to make a personal contribution to the success of the team and the club.
Meet Deadlines
It is an expectation that we will meet all deadlines and be organized in nature. We understand our business is driven by timing, which means proper planning will result in meeting deadlines.
Communication is Critical
Communication is vital for our member experience and our employees' service delivery. It must be clear, polite and timely. We understand our two reception desks must be aware of all communication.
Transparency in Success and Failure
It is a responsibility of all team members to recognize the good of others, and most importantly to tell them so. It is also a responsibility to admit failings to your peers easily and openly.
Optimistic, Happy, & Positive
We create a positive, happy, purposeful workplace. Our attitude is expected to assist in the creation and maintenance of this environment. Bad days can happen but we must rebound from them quickly.
P.E.R. (Positive Emotional Response)
We should always be striving to create a positive emotional response from our members. We strive to create a positive memory or story that will be repeated to others. Stories that are remembered are usually created from a personal interaction.
Pursue Feedback
We look for feedback and will not be defensive when receiving it from our members or team members. We will embrace a second chance to wow our members or team members and exceed their expectations.
Best in the Industry
We understand that continuing education & research will keep us on the cutting edge of our industry. We will always strive to know more and perfect whatever we do. We will share our knowledge with our fellow team members and learn from each other. We will always support our fellow team members, and we accept that all Weymouth Club associates are our team members.
Meticulous Facility
We pride ourselves on the cleanliness of our facility. We understand that cleaning is everyone's responsibility. We will all constantly assist in the physical maintenance of our clubs outward appearance.
Humility
We always respect one another and our organization. No single employee or contribution will hold more value than another. Our decisions are always based on what's best for our organization.

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